Medirest, a division of Compass Group UK & Ireland, has secured the catering and cleaning contract for South West London and St George’s Mental Health NHS Trust, commencing in May 2025. The partnership will provide catering services for patients, staff, and visitors, alongside comprehensive cleaning services.
South West London and St George’s Mental Health NHS Trust provides care for 1.2 million people across the London boroughs of Kingston, Merton, Richmond, Sutton, and Wandsworth. With a dedicated team of 2,700 professionals, the Trust delivers high-quality mental health care, treatment, and recovery support to 40,000 individuals across South West London and beyond at any given time. Operating across multiple sites, Medirest will provide services at the Trust’s two main hospitals: Springfield University Hospital in Tooting and Tolworth Hospital in Kingston.
Medirest will provide high-quality catering solutions tailored to the diverse needs of patients, staff, and visitors. Patient catering will feature over 100 dishes from the Moreish range, offering greater choice and flexibility. Expertly crafted by chefs and approved by dietitians, each meal is designed to reflect patient preferences, evolving food trends, and culinary innovation. Medirest will actively engage with patients to gather feedback and refine menus, ensuring a focus on quality, taste, and comfort. Patients will also benefit from expanded meal options tailored to individual dietary requirements, supporting overall health and well-being.
Medirest will enhance its food offerings for staff and visitors, providing a variety of healthy and convenient options. Digital solutions, including pre-ordering and payment platforms, will streamline the dining experience, making it more efficient and seamless.
Additionally, Medirest will continue its digital-led kitchen concept at Springfield Village, enabling the team to prepare fresh, made-to-order meals while minimising food waste. Customers can conveniently access these meals through the digital platform.
Medirest’s cleaning service prioritises efficiency, sustainability, and hygiene excellence to create safe, clean, and welcoming environments. By leveraging cutting-edge technologies and advanced cleaning innovations, Medirest will enhance the patient experience through consistent and thorough hygiene standards.
By integrating its expertise in catering and cleaning, Medirest provides a comprehensive solution that enhances the overall environment, fostering a positive and supportive experience for all patients.
Medirest is excited to welcome new team members, all of whom will be paid the London Living Wage or above and will receive a free meal during their shifts. Every team member will also undergo training to enhance the patient experience, including the Positive Impressions framework.
Medirest values its team members and is dedicated to creating growth opportunities through Compass’ ‘Our Social Promise.’ This includes offering learning and training programs such as apprenticeships, internships, and Career Pathways to support professional development.
Russell Blake, MD – Healthcare, Compass Group UK & Ireland, commented: “Medirest has a well-established history of forming strategic partnerships. We look forward to implementing this into our new contract with South West London and St George’s. Our people are our greatest asset, and we are excited to welcome our new team members as part of this partnership.”
Ian Garlington, Better Communities Programme Director for South West London and St George’s Mental Health NHS Trust, commented: “We are looking forward to establishing a partnership approach with Medirest, supporting us to empower our patients, offering additional choice and diversity, and keeping them at the heart of everything we do. We will work together to create great services that will improve the experience of people across our Trust and support the delivery of high quality patient care for our South West London communities.”
